Update - The InnovateOhio Platform (IOP) Data Analytics admin team conducted planned patching and maintenance scheduled from 1:00 PM to 6:00 PM. During this time, services were unavailable. If you encounter any further issues, please open a ticket with CSC.
Jul 18, 2026 - 17:57 EDT
Jul 18, 2026 - 17:57 EDT
Update - The InnovateOhio Platform (IOP) Data Analytics admin team conducted planned patching and maintenance scheduled from 1:00 PM to 6:00 PM. During this time, services were unavailable. If you encounter any further issues, please open a ticket with CSC.
Jul 18, 2026 - 17:57 EDT
Jul 18, 2026 - 17:57 EDT
Update - https://odxsupport.atlassian.net/browse/DAOPS-18530
Jul 18, 2026 - 17:57 EDT
Jul 18, 2026 - 17:57 EDT
Update - The InnovateOhio Platform (IOP) Data Analytics admin team is conducting planned patching and maintenance scheduled from 1:00 PM to 9:00 PM. During this time, services are unavailable. If you encounter any further issues, please open a ticket with CSC.
Jul 18, 2026 - 13:17 EDT
Jul 18, 2026 - 13:17 EDT
Update - The InnovateOhio Platform (IOP) Data Analytics admin team is conducting planned maintenance on the Tableau Enterprise and Restricted Access (RA) Production servers scheduled from 8:00 PM to 12:00 AM. During this time, the Tableau will be unavailable
Jul 18, 2026 - 13:16 EDT
Jul 18, 2026 - 13:16 EDT
Update - The InnovateOhio Platform (IOP) Data Analytics admin team is conducting planned maintenance on the Tableau Enterprise and Restricted Access (RA) Production servers scheduled from 8:00 PM to 12:00 AM. During this time, the Tableau will be are unavailable
Jul 18, 2026 - 13:16 EDT
Jul 18, 2026 - 13:16 EDT
Investigating - The InnovateOhio Platform (IOP) Data Analytics admin team is conducting planned patching and maintenance scheduled from 1:00 PM to 9:00 PM. During this time, services are unavailable. If you encounter any further issues, please open a ticket with CSC.
Jul 18, 2026 - 12:59 EDT
Jul 18, 2026 - 12:59 EDT
IOP Customer Experience
Operational
Account Creation
Operational
Authentication
Operational
Password Reset
Operational
Identity Proofing
Operational
Admin Account Manager
Operational
Audience Manager
Operational
Custodian Account Manager
Operational
Developer Portal
Operational
External Worker
Operational
Help Desk
Operational
Manage Contractors
Operational
Privileged Access Manager
Operational
SSO Integration Manager
Operational
HCL Content Authoring
Operational
HCL Websites
Operational
Contentful Websites
Operational
FormIO
Operational
IOP Data Analytics
Operational
Snowflake - Data Platform
Operational
Alation - Data Catalog
Operational
Alteryx - Analytics and Process Automation
Operational
GitHub - Version Control/Code Repository
Operational
MuleSoft - API Data Gateway
Operational
Tableau - Data Visualization
Operational
Control-M - Scheduler/Orchestration
Operational
StreamSets - Data Integration
Operational
Edge Node
Operational
AWS S3 - Data Lake
Operational
IOP External Services
Operational
Amazon SQS
Operational
Amazon S3
Operational
AWS API Gateway
Operational
AWS Cloudfront
Operational
Contentful Web App
Operational
Contentful Content Management API
Operational
Cloudinary Media Delivery
Operational
PAM Saas Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HCL/WCM Database Upgrade Jul 31, 2026 18:00 - Aug 3, 2026 06:00 EDT
IOP will perform upgrades to the HCL Web Content Manager (WCM) database starting on the evening of Friday, July 31st. The application will become available again the following Monday morning in time for the business day. The upgrades will improve storage management flexibility and position us for better IBM product support.
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:47 EDT
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:47 EDT
HCL/WCM Database Upgrade Aug 14, 2026 18:00 - Aug 17, 2026 06:00 EDT
IOP will perform upgrades to the HCL Web Content Manager (WCM) database starting on the evening of Friday, August 14th. The application will become available again the following Monday morning in time for the business day. The upgrades will improve storage management flexibility and position us for better IBM product support.
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:50 EDT
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:50 EDT
HCL/WCM Database Upgrade Aug 28, 2026 18:00 - Aug 31, 2026 06:00 EDT
IOP will perform upgrades to the HCL Web Content Manager (WCM) database starting on the evening of Friday, August 28th. The application will become available again the following Monday morning in time for the business day. The upgrades will improve storage management flexibility and position us for better IBM product support.
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:54 EDT
Content authors will not be able to access HCL/WCM or make changes to their website during these upgrade windows. Access to your production website will not be affected by this work.
Posted on Jul 14, 2026 - 12:54 EDT